MAO Committee

Addenda (Open-Ended Survey Responses)

Eli — Thu, 29 Nov 2007 12:07:47 -0500

The responses to the open ended questions on the survey yielded some great stuff! I've compiled and categorized in the docs linked to here.

1) SITE COMMENTS/SUGGESTIONS

2) GENERAL COMMENTS/SUGGESTIONS

MAO Committee

Web Survey Report Final Draft

MAO Committee — Wed, 28 Nov 2007 17:12:36 -0500

Dear Committee members,

Please see the attached Word Document. I've attempted to bring together all three sections of the report into one cohesive version. Most significantly, I've inserted Eli's User-Generated Content and News & Info sections into Julie and Rob's sections. I've also used a majority of Eli's conclusion section as a basis for the end of the report.

I will bring this version of the report to the Board meeting this evening, as a basis for discussion - NOT as a final version. Please blog (or email me) your comments and we will work to wrap up this report, asap.

I hope we can also find a time to meet next in December to discuss potential steps forward for our committee's work in 2008 based on the outcome of this report.

Thanks again!
Colin

MAO Committee

MAO Web Survey Report Update

MAO Committee — Tue, 27 Nov 2007 21:21:14 -0500

Thanks to the committee members for all your work on the report! I am putting together each section (that you've uploaded here) into a final draft and tweaking the formatting. I hope to have something for your review within the next few days.

I'm also hoping we can present a final version to the staff and board early next week.

Thanks again,
Colin

MAO Committee

MAO Web Survey - Site Navigation & Layout Report

Eli — Tue, 27 Nov 2007 17:25:22 -0500

This report analyzes survey responses relevant to website navigation and layout issues, as well as offers some opinions and recommendations.

Download a Word doc of the report by clicking HERE.

MAO Committee

News and Info Summary

robodwyer — Mon, 19 Nov 2007 00:31:10 -0500

Please see the attachment

MAO Committee

membership survey

robodwyer — Mon, 19 Nov 2007 00:26:08 -0500

MAO Survey 2007
Please see attachment

MAO Committee

MAO Website Survey Report: User-Generated Content

JulieAdler — Tue, 13 Nov 2007 16:56:43 -0500

Attached is my report on user-generated content at cctvcambridge.org based on website survey results.

MAO Committee

MAO Web Survey Materials

Eli — Tue, 23 Oct 2007 16:47:20 -0400

For members of the MAO Committee and any other interested folks, I'm posting results of the survey on the CCTV website, community involvement, and internet use in general.

DOWNLOAD a .zip'd folder (232 KB) containing the following-

FOLDER CONTENTS

--- Text documents with survey results ---

1_MAOSurvey07TOTALS.doc (numerical summary)
2_CambOrgs.doc (Other organizational involvement)
3_CCTVsitelike.doc (What people like most about site)
4_CCTVsiteimprove.doc (What people would like to be improved on site)
5_CCTVsiteaddl.doc (Add'l comments on website)
6_CCTVgenlcomments.doc (Add'l general comments)

--- Graphs & charts illustrating selected results ---

8_UsedCCTVsiteBW.png
9_SiteSectionsBW.png
10_BlogBW.png
11_PostMediaBW.png
12_CambNewsInfoBW.png

MAO Committee

Website Survey Draft #3

Eli — Mon, 23 Apr 2007 16:17:13 -0400

Hey folks, I reordered questions and added one, also fleshed out possible responses. Comments and additions welcome.

General survey thoughts-
* we could do a small test run with volunteers to see what we're getting for responses
* we can roll out the survey in stages, perhaps in-person and web first, then phone

---

CCTV Web Survey Questions:

NAME: Optional (Possible text- "This helps us avoid asking you to take the survey again, and also allows you to be entered in the drawing for ___")

1. How often do you use the Internet?
Choose one:
a) never*
b) at least once a month
c) at least once a week
d) At least once a day

*If answer is "Never", skip to question 4.

2. What do you go to the CCTV website for?
Check all that apply:
a) News and announcements
b) TV schedule
c) Info on Classes
d) Info on Production & Equipment
e) Info on Membership
f) To watch videos
g) To read or create blog entries
h) Open hours and general org. info
i) Other (fill in blank) ___

3. (Open answer) If you use the CCTV website, what do you like most about it? ___
What do you like least? ___

4. What would you like to see added to the CCTV website?
Open answer

(NEW) 5. Have you taken a class at CCTV?
Y/N

6. Do you produce a show at CCTV?
Y/N

7. How do you get your information about CCTV?
Check all thay apply:
a) At the station
b) On the website
c) Email newsletter
d) Print newsletter
e) Other (specify) ___

(REMOVE? covered in previous?) ** Do you read the print newsletter? Weekly e-newsletters?

8. Where do you get your Cambridge news and information? ___
(Open answer)

9. What other organizations in Cambridge are you involved with? ___
(Open answer)

DEMOGRAPHIC INFO
* How old are you?

* What neighborhood do you live in?
Choice of zip codes: 02138, 02139, 02140, 02141, 02142
Choice of neighborhood: East Cambridge, MIT/Area 2, Wellington/Harrington, Area 4, Cambridgeport, Mid-Cambridge, Riverside, Agassiz, Neighborhood 9, Neighborhood 10, North Cambridge, Cambridge Highlands, Strawberry Hill

----
Optional additional questions:
* Do you blog? Y/N
** If so, using what site? (e.g., cctvcambridge.org, blogger, wordpress, etc. ___

* Do you post videos to the web?
** If so, at what site? (e.g. YouTube, Blip.tv, etc.) ___

MAO Committee

January Meeting Agenda

MAO Committee — Thu, 25 Jan 2007 18:59:03 -0500

Hi folks,

Look forward to seeing you all at our first committee of the new year.

I was hoping that we could spend a little time brainstorming about how to involve more members in using the participatory aspects of this website, blog, groups, etc.

I look forward to hearing Eli's thoughts on this and ideas from you all.

I thought we might try to get a sense from Eli who is not yet using the site and how we might try to reach out to these folks.

I also think the videoblogging show & tell event might be a fun event to talk about again.

Please feel free to add your ideas here as well.

See you Monday,
Colin

MAO Committee

Some Feedback from Joe Douillette and Susan Fleischman

Maggie Vandermeer — Mon, 11 Dec 2006 21:37:00 -0500

Message from Board Member Joe Douillette regarding past MAO strategies to keep in touch with members:

Joe: I think the only standing mechanism is the email list. This seems to be the best way to get in touch with the membership. The membership committee did do a phone survey where we asked members for feedback. That was a lot of work. We got some useful info.

That's all I know of. Maybe having someone former MAC present at the station for a couple of weeks, talking to every member as they walk in. That's a lot of work, too, but it might get some direct feedback.

Message from Susan in response to a question about how the MAO can help with targeted outreach:

Susan: I think that publicizing the orientations should be a priority at this point, since if we don’t get people there, it has an impact upon the whole training cycle.

Since we are so short-staffed right now, our main activity is hiring, and holding on til we are fully-staffed again. The new membership Coordinator will be a key player in doing outreach, but he/she will need some time to get up to speed.

We definitely need to do outreach – it has been difficult to adequately populate our classes, and the orientations are on the small side. If the committee can offer any assistance, it would be most appreciated!

MAO Committee

Welcoming Member Feedback

MAO Committee — Mon, 13 Nov 2006 19:02:49 -0500

The Membership, Advocacy, and Outreach Committee at CCTV welcomes your constructive feedback on the following:

* How to expand our membership community.

* How to get the most out of your membership.

* How to increase class registration.

* How to increase participation in this website.

Please post your comments here. We will then present your views to the staff and board in mid-January and report back to you on this blog.

Thank you for your participation.

MAO Committee

MAO Committee

Monthly Meeting Minutes (Oct. 2006)

MAO Committee — Tue, 17 Oct 2006 09:30:16 -0400

(From 10/17/06 email)

Hi everyone,

Hopefully all of you received the email invitation to use the MAO Committee Group at the CCTV website. Last night we discussed using the site as a private online workspace to be used during the month in-between meetings. Please email me if you have any questions about using it.

Here is the link to the group: http://www.cctvcambridge.org/node/577

Here's a quick recap of some of the things we discussed last night:

1. Member issues - Colin will send an email to resolve the last of the member issues (please email me if you'd like to learn more about this issue).

2. Staff transition - We talked about how Jennifer and David are leaving CCTV (the two main staff members on the MAO Committee).

3. Videoblogging Event - We talked about having an videoblogging "show & tell" event in February. More information can be found on the MAO Committee Group: http://www.cctvcambridge.org/node/577

* Chrisann will contact her former co-worker about possible participation in February event and research local foreign language blogs/vlogs.
* Maggie will contact CCTV staff to learn what kinds of outreach efforts are in the works for this year.
* Colin will meet with Boston Media Makers to ask for their participation in the event.

Please let me know if I left anything out!

Sorry, for the very quick notes but hopefully you'll visit the MAO Committee Group to see more notes about the event from our meeting last night.

We'll plan to meet next tentatively on Monday, November 13 at 6 - 7 PM at CCTV.

Thanks!
Colin

MAO Committee

Videoblogging Event

MAO Committee — Mon, 16 Oct 2006 21:20:48 -0400

Notes from October MAO Committee meeting (10/16/06):

* We discussed having a public "show & tell" videoblogging event sometime in February '07.

Purpose: The event would be an opportunity for videobloggers to share their work with CCTV members and Cambridge residents.

* Invite local businesses (including restaurants)

* Foreign language blogs/vlogs

* Use the event as an opportunity to raise awareness about videoblogging. Videoblogging can help producers share stories and voices from their community with the world.

* We talked about how videoblogging at public access center using community media tools is different from YouTube.

* Use the event (and future related events) to coincide with other broader outreach efforts by CCTV to reach out to racial, ethnic, or gender specific communities in Cambridge. Talk with CCTV staff/board to coordinate these events with any year-long outreach plans that may be in the works.

MAO Committee