Since I'll often be the first one to gripe about customer service that sucks, I'd like to take a moment to say a good word for Jenny at Origins in Harvard Square for going above and beyond. When their store was out of a lip gloss I was looking for, she actually stopped by another store on her way to work to pick up the gloss so that I could have it the next day. Even considering that she may work on commission, that was pretty amazing as far as customer service goes. I mean, a lip gloss emergency isn't exactly a diabetic running out of insulin.

Such outstanding customer service is certainly refreshing in a world of gum-chewing, apathetic salespeople who grace us with the loud details of what they did with their boyfriends last night and declarations of how much they're looking forward to going home. Thanks Jenny!